|
MyChildrensStore.com Returns In order to provide the best shipping service, MyChildrensStore.com products are all shipped by the Amazon.com shipping department. For all returns please contact Amazon.com's return center.
General Returns Policy
You may return new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out. This page outlines the details of our returns policy rules and exceptions: Be sure to visit our Product Specific Policies page for more information on returns for the various product lines (such as toys, electronics, magazines, etc.). Items that are Not Returnable
Amazon.com does not accept returns of the following items: - Hazardous items that are gas-powered or contain flammable liquids. (These items will say "This item cannot be returned" on their product detail page.)
- Computer laptops and desktops more than 30 days after delivery.
- Any product missing the serial number or UPC.
- Gift certificates.
- Grocery products and Gourmet gift baskets.
- Pay As You Go (or prepaid) phone cards.
- Items purchased from sellers other than Amazon.com.
Partial Refunds
Partial Refunds will be issued for the following items: - Most items that are returned more than 30 days after delivery.
- Any item that has obvious signs of use.
- Any opened laptop or desktop computer. A 15% restocking fee will apply.
- Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.)
- Any item not returned in the condition it was received.
To find out more about how refunds are calculated, visit our Refunds page. Orders Returned After 30 Days
Orders that were delivered more than 30 days ago will not appear in the list of orders eligible for return in our online Returns Center. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, follow our instructions on the Packing & Sending Your Return page (be sure to include the packing slip in the box), and ship the order to: - RETURNS CENTER - AMAZON.COM
- 1850 Mercer Rd., Suite 100
- Lexington, KY 40598 USA
Exchanges
If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one, please return the original item through our online Returns Center (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order. Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting Your Account and accessing the relevant order summary. Items Purchased from Other Sellers
As the Amazon.com Web site offers items for sale both by Amazon.com and by registered third-party sellers, it is important in the returns process to know from whom the item was purchased. - Visit Your Account and view the order. Click on the order number and the seller is listed at the top of your order information.
If the item to be returned was not sold by Amazon.com, you will need to contact the seller directly or follow the specific Amazon Merchants return instructions found in the order summary of Your Account. For more about third-party seller return policies and additional instructions, visit the following pages: Subsidiaries Amazon.com subsidiaries operating on third-party platforms, such as Warehouse Deals, may have different policies. Merchant policies are accessible before ordering, wherever product details are made available. In-Store Returns
Items purchased from Amazon.com cannot be returned to a physical store (such as Borders, Target, or Office Depot stores). Items purchased from Amazon Merchants such as Eddie Bauer or Macy's are subject to the individual merchant's return policy; please click the related link in the order summary in Your Account for more information. Using our Return Mailing Label
The return mailing labels obtained from our online Returns Center are valid only for returns shipped within the U.S. Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label. If you use this mailing label and the return is a result of our error (you received an incorrect or defective item, etc.), we'll pay the return shipping costs. If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund. The amount deducted will be equivalent to our standard shipping cost for that item. How do I take advantage of FREE Super Saver Shipping?
 1. Place over $25 of eligible products in your Shopping Cart.*
(Eligible items are indicated as such on their product detail pages.)
2. Proceed to checkout. 3. Ship your items to a single U.S. address. 4. Select Super Saver Shipping as your shipping speed. Please note that your order will take an additional 3 to 5 days to ship. 5. Select "Group my items into as few shipments as possible" as your shipping preference. 6. Place your order, and enjoy the free shipping!** * If you qualify for FREE Super Saver Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items. ** Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for Super Saver Shipping. The Fine Print: Applies only to orders with over $25 of qualifying merchandise, excluding gift-wrap charges and taxes, at the Amazon.com, Borders.com, CDNOW.com, Waldenbooks.com, and Virginmega.com Web sites. Excludes items that do not include a statement on their product detail pages that they are eligible for FREE Super Saver Shipping and items sold by third parties or through third-party areas such as Marketplace, Auctions, and zShops. Also excludes certain oversize items, e-books and e-documents, software downloads, music downloads, and gift certificates. The price of shipping a magazine subscription is already included in the subscription price. However, the price of a magazine subscription can be applied toward the $25 order total needed to qualify for FREE Super Saver Shipping. Applies to U.S. delivery addresses in the 50 states only, including Alaska and Hawaii, but is subject to other geographic shipping restrictions that may apply to particular products. Applies to APO/FPO addresses when using a United States ZIP Code only. Please note: Some special product, order, or handling fees may still apply. May be used in conjunction with a promotional certificate. The qualifying amount is the total amount of the products purchased before the promotional certificate is applied. May be used with 1-ClickŪ orders. To take advantage of this offer, please follow these steps:
Once you've ordered over $25 of eligible products, click the "Review or edit your 1-Click orders" button on the 1-ClickŪ confirmation page. On the next page, which summarizes your order, click the Change button next to Shipping Speed. Finally, select Super Saver Shipping as your shipping speed. You will not receive FREE Super Saver Shipping on your order if:
Any eligible items are canceled, bringing the total below $25.
A qualifying order is consolidated with an order placed before August 25, 2002. We reserve the right to change or discontinue FREE Super Saver Shipping at any time.
|
International
Sites:
